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Entry Level Apprenticeship - Strategy & Operations

How far can human intelligence take us? How fast and how far we can push technology? Where is the limit? Will you be among the people to find out? Are you ready to make happen what has yet to be imagined? We’re leading the way; come with us?

To discover more about a career in Strategy & Operations click here

What you need

Launch your career as an Entry Level Apprentice and support our client-facing staff in completing tasks associated with the audit of the statutory accounts.Learn on the job and study towards a Level 3 Diploma in Business Administration awarded by City & Guilds. You’ll get all the support you need to thrive, grow and develop your future.

Check our Learning and Development webpage for more information on Professional Qualifications.

Entry Requirements

Our requirements vary for a few specialist roles and therefore before you apply we recommend that you review the specific academic requirements on the vacancy job description.

Application Deadline

We are now closed for applications for our 2020 Intake.

If you would like to apply for a 2021 role, please register your interest here.


We are now closed for applications in all locations

Requirements & Qualifications

You will need to have obtained or studying towards 5 GCSEs including at least a grade 4 (C) in English language and Maths.

Your opportunity

The Cardiff Delivery Centre provides an extensive range of support in the following areas for the client-facing staff in the UK. You will be placed in one of these team based on your skills and stengths.

  • Tax Centre of Excellence: Support the delivery of tax services for our clients with globally mobile staff - from payroll to cross-border administration, tax forms to individual tax returns.
  • Engagement Support Centre: Provide day-to day administrative support to our client facing employees in Audit and Risk Advisory. From minutes and arranging client meetings, to billing, budgets and project management. You’ll also provide internal support such as HR, training and learning.
  • Practice Support Services: Provide managed business services to the firm – such as vital high volume, streamlined transactional tasks - as well as providing office based flexible support to client engagements.

Your professional experience

Your experience whilst in role will help to develop the skills you will need and rely on throughout your career. Each working week can present different challenges across our various teams. The exact task carried out vary depending on which team you join but exaplins of this could will be doing include:

  • Conducting research, typically using IT systems and internet based research tools.
  • Monitoring, managing and supporting the process for new client and new work acceptance.
  • Preparing, checking, completing and sending the correct forms to be signed or checked by individuals.
  • Mailbox or workflow management, with responses to queries and escalating to the appropriate team members when required.
  • Data entry, following clearly defined processes, inputting internal or client data on to various systems.
  • Liaising with external individuals or organisations to ensure timely completion of any regulatory work
  • Producing client bills where appropriate.
  • Providing advice and assistance to our internal staff and partners and/or external clients.
  • Completing business administration tasks and other ad hoc duties as required.